Two standard connections
Choose up to two catalogue applications and agree the actions the agent needs for its defined responsibility.
Connections for your Hermes setup
The tools your agent can work with.
Our £2,750 + VAT setup service includes up to two agreed supported connections for your Hermes agent. We confirm the actions, permissions and account requirements before deployment.
A clear boundary
Available does not mean unlimited.
Sales, administration, reception and customer support are example roles, not a fixed menu. We choose connections around your agent’s agreed responsibility, with the minimum access and acceptance tests it needs.
Plans and permissions
Admin approval, paid product tiers, write access and provider usage charges can affect what is available.
Custom and legacy systems
Undocumented APIs, browser automation, direct database access and bespoke vendor work are assessed and quoted separately.
More than 40 familiar tools
Start with what your business already uses.
We assess these applications for your Hermes setup using an approved MCP server, managed integration or documented API. These are configuration options, not a Duskworks app store or a list of native Hermes integrations. Inclusion is not a blanket promise that every action is supported; the required read and write actions are confirmed during scoping.
01
Email and scheduling
Read, draft, organise and coordinate around agreed communications.
- Gmail
- Microsoft Outlook
- Google Calendar
- Microsoft Calendar
- Calendly
- Cal.com
02
CRM and sales
Work with agreed contacts, companies, deals, tasks and sales activity.
- HubSpot
- Salesforce
- Pipedrive
- Zoho CRM
- Close
- Copper
03
Communication and telephony
Support calls, messages, meetings and internal coordination.
- Slack
- Microsoft Teams
- Twilio
- Aircall
- RingCentral
- Zoom
04
Customer service
Triage, prepare and update support work within agreed limits.
- Zendesk
- Intercom
- Freshdesk
- Help Scout
- Front
05
Knowledge and files
Find, prepare and maintain approved business information.
- Notion
- Confluence
- Google Drive
- SharePoint
- OneDrive
- Dropbox
- Box
06
Work management
Create, review and update agreed tasks and project records.
- Asana
- ClickUp
- monday.com
- Trello
- Jira
- Linear
07
Commerce and finance
Read or prepare agreed commercial records with appropriate review.
- Stripe
- Shopify
- WooCommerce
- QuickBooks
- Xero
08
Forms and marketing
Capture enquiries and prepare agreed audience or campaign activity.
- Typeform
- Jotform
- Mailchimp
- ActiveCampaign
Not listed?
That does not automatically mean no.
If the system has a documented API, it may be suitable for a custom connection. If it has no supported interface, we will investigate the risk and quote it separately rather than hide uncertain integration work inside the launch fee.
Tell us what you use