Look closely / Discovery
Show me how it really works.
A short preparation questionnaire and a two-hour discovery session. We trace key workflows, tools and handovers, including the workarounds nobody has written down.
understood.
AI & automation audit
Less busywork.
More business.
We start with your business processes, not a fixed menu of agent roles. I'll help you work out what to automate, where AI could help, and what to leave alone.
£999 + VAT
One-off audit.
Implementation quoted separately.
A conversation with Mike. No preparation needed.
01 / Find the friction
A familiar Tuesday, perhaps.The job takes ten minutes.
The chasing takes all day.
- 09:00
Request lands.
Another email. Another job to get into the system.
Read → retype - 10:45
Something's missing.
A detail is buried in a spreadsheet. Someone knows which one.
Search → ask - 14:30
Still waiting.
The handover happened. The update didn't.
Chase → check - 16:50
Do it all again.
Copy the result into a report. Pick it up tomorrow.
Copy → repeat
This is where we look. The gaps between tools, people and decisions. Sometimes AI helps. Sometimes a simpler process or a connection between systems is all you need.
Illustrative workflow.Yours is where we start.
02 / Make a plan
The paid auditFrom “we should”
to “start here.”
AI & automation audit
£999 + VAT
One-off fee. Implementation quoted separately.
Includes preparation, a two-hour workshop, examination of up to three workflows, up to two prioritised opportunities, a report, 90-day roadmap and 45-minute findings call. We confirm the scope before you commit.
Your business,
understood.
Make the call / Assessment
Worth doing. Worth waiting. Leave it.
A report weighing opportunities against effort, risks and likely value. Any estimates come with their assumptions, so you can see the reasoning behind each recommendation.
with reasons.
Move forward / Your next 90 days
A first step. And the steps after it.
A prioritised roadmap and a separate 45-minute findings call. We'll cover quick wins, bigger changes and what needs investigating first.
Illustrative roadmap
0–30Validate31–60Prove61–90Decide
The roadmap is yours to use with your team, with me, or with another supplier.
Implementation is quoted separately. Start with a conversationThe practical bits
Good questions.
Straight answers.
No need to have it all figured out.
What happens on the free call?
We'll talk about your business, one task that keeps slowing you down, and whether an audit would be useful. It's a chance to check the fit, rather than a full discovery session. If there's a simpler next step, I'll say so.
Do I need to know anything about AI?
No. Bring your knowledge of the business. I'll ask about the work you do, the systems you use and where things get stuck.
Are the example agent roles the only options?
No. Sales, administration, reception and customer support are starting points, not the limits of what we offer. We assess the work your business needs done and agree the scope. Any implementation is quoted separately.
What happens after the audit?
You can use the roadmap with your team, another supplier, or ask Duskworks to quote for implementation. If a Hermes deployment is a good fit, setup and training are quoted separately. The audit is a planning service, not a software demo, and there is no obligation to continue.
Will you need access to our systems?
We can begin with a walkthrough and examples of how you work. Please don't send passwords, customer records or confidential documents through this form. We'll agree any access or information sharing separately.
I already know what I need built.
You can discuss a project directly. An audit isn't a prerequisite for working together.
15
minutes
to find a starting point.
to find a starting point.
Let's find a starting point
What's eating
up your week?
Tell me a little about your business and I'll reply by email to arrange a free 15-minute opportunity call.
A sentence or two is plenty. Nothing is booked until we've agreed a time.